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Terms & Conditions
CUSTOMER CARE
If you are not fully satisfied or delighted with your order please contact our Customer care email at your earliest convenience so that we can further assist you in some way to make things right.
Although we do not allow returns or exchanges we always aim to keep our customers as happy as can be so please always let us know if there is an issue or if you have any concerns and our support team would be happy to further help you in any way that we can.
Artistic License: Since all of our products are handmade, please respect the artistic process that no two item will look exactly the same. Please expect differences in our designs from time to time.
Allergies: It is the responsibility of the user of our soaps/products to make sure they are not allergic to our products. Everyone’s skin is different and you must test our soaps/products as you would anything else. If you are known to have sensitive skin, please test the soap/product on a small part of your arm for a few days prior to using it all over your body or face. We are in no way liable for any allergic reactions and each customer should use our products at their own risk.
PRIVACY & SAFETY
Information provided to us by our customers will always be kept confidential nor will any of your private information ever be sold nor shared with anyone else. We hold ourselves to a very high standard of honor when it comes to respecting those who choose to put their trust and faith into us and would never do anything to dishonor that. Our team keeps all account holders information stored privately and safely for your safety and only keeps record of your email address and order history to serve you in the best way that we can. If you ever so choose to unsubscribe to our Newsletter you have the option to unsubscribe from our email list at any time.
WHOLESALE INQUIRIES
If you are interested in selling or branding our products in your store or facility please contact us through our Customer Care email and let us know what you have in mind!
Our customers are so loyal to our brand because our products really do the talking for themselves and keep our fans coming back month after month because of
how hooked we all are!
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments